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IAS
TERMS and
CONDITIONS
All information and Products supply takes place
under International Antiaging Systems Ltd’s (herein referred to as IAS) Terms
and Conditions.
- IAS will only supply Products under these
Terms and Conditions, which are conclusive and nonnegotiable.
- The Buyer accepts full liability for the use
of all Products and services supplied by IAS. The Buyer assures they will
only use Products at the guidance of their physician.
- The Buyer is responsible for the confirmation
of their personal importation requirements. Products are not available where
prohibited by law.
- The Buyer warrants that they hold IAS free of
any and all legal action and prosecution. This includes any entrapment
procedures that may be perpetrated or attempted by law enforcement and
government agents and/or their agencies.
- The Buyer affirms they are of legal age and
capacity.
- IAS is not held responsible for any losses in
the mail, unless the Buyer requested and purchased a registered service.
However the Buyer must allow a period of 28 days after the ship date as
indicated on the Dispatch Note. In the event of a claim under the registered
service, an officially confirmed mailing loss will result in the Products
being shipped for a second and final time. The tracking process by the
registered service could take up to 6 weeks.
- Courier services (FedEx, DHL) for Product
shipments are NOT recommended and will only be undertaken if the Buyer has
an account with the courier and has met IAS disclaimer paperwork
requirements. All charges including freight and taxes must be met on the
Buyer's carrier account, including all return costs if the Products have to
be returned to IAS.
- In the event of the Products being detained by
foreign Customs authority, the Buyer must provide evidence to IAS for their
confirmation of importation, i.e. a prescription and copies of communication
with Authorities etc. In such an event the Buyer should contact IAS before
committing to any course of action, including the return of any
Products. If Authorities retain the Products, the loss rests with the
Buyer. In the event that the Products are returned to IAS by Customs,
they may be shipped again, or be subject to a Product(s) Credit Note or
Refund as per the conditions in section 11.
- If the Buyer adjusts an Order before the
Products are shipped then the adjustments will be accepted, (providing there
is no financial difference, otherwise only Products Credit Note(s) for other
Products may be issued). A part refund request by the Buyer is subject
to the conditions in section 10.
- If the Buyer wants to stop or adjust an Order
after payment has been processed, but before the Products have been shipped,
it is subject to a 5% charge on credit cards or 15% charge on Money Orders,
or a minimum of $5, whichever is greater.
- If the Buyer wishes to return Products,
(except under the circumstances in section 12) as long as the Products are
sent by the Buyer within 14 days of receipt and received by IAS in a good,
unopened, resalable condition with an expiry date of more than a 6 months, a
Product Credit Note can be issued, plus a charge for reshipping. If
the Buyer requires a full or part refund then a 50% restocking fee is
applicable, (applied only to Products, not Shipping and Handling which is
nonrefundable) or a minimum of $5, whichever is greater.
- If IAS has shipped the wrong Products or if
Products have arrived in a damaged condition due to incorrect packaging, the
package and Products must be returned to IAS for inspection (contact IAS
before undertaking any action). If the fault is identified, IAS will
reship the Products a second and final time. A refund or part refund
is subject to the conditions in section 11.
- IAS will only guarantee delivery if the Order
has been placed with a valid prescription and the Buyer has requested and
purchased a “registered” method of shipping.
- IAS does not supply any Products to the United
Kingdom.
- IAS does not offer medical advice. All
information is supplied on an educational basis and should not replace the
advice of one's physician. All translations are offered on a best
effort basis. Any opinions stated are not necessarily those of IAS.
- IAS reserves the discretion to alter methods
of shipments or to refuse Orders.
- Other conditions that are not covered in these
Terms and Conditions will be determined by IAS. IAS Terms and Conditions are
subject to change without notice.
home
International
Antiaging Systems
Les Autelets Suite A
Sark GY9 0SF
Channel Islands
Great Britain
phone: 44-870-151-4144 (Britain)
contact us
we do not accept telephone orders
we do not ship to the United Kingdom
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